MAINLYMINK Posted October 13, 2009 Posted October 13, 2009 Dear WF, Please can you help? I always seem to get into a vicious circle, nowadays, when trying to gain access to the gallery -- after signing in, I always get into a "loop", when I am asked to login -- and again and again and again, if you get my gist. Frustrating...anyone else, I wonder? Thanks!
Worker 11811 Posted October 13, 2009 Posted October 13, 2009 Yes, it must be frustrating! I have not seen this problem before. What browser are you using? Is it Internet Explorer 8.0? Be sure your browser accepts cookies. Logging out, clearing cookies and logging back in is also a good thing to try. Also try shutting down your browser and restarting. If those don't work, let us know.
AKcoyote Posted October 13, 2009 Posted October 13, 2009 I doubt it is a "browser not accepting cookies" problem as he is able to access the forums. Anybody who can successfully login to the Den's forums should be able to access the Gallery as the Gallery uses the forums board for authentication. This could be a stale cookie problem, so clearing the cookie cache might fix the problem. One other item to check is: Does the browser accept javascripts from thefurden.com domain? The Gallery uses a few small javascripts to handle the necessary cookies to record authentication status. no javascript == no authentication cookies == login required.
White Fox Posted October 13, 2009 Posted October 13, 2009 MainlyMink This is a tech problem that is way over my head. However, Worker and AK should be able to fix you up quickly I am sure. Please keep us informed as to whether their ideas and suggestions work. W
Worker 11811 Posted October 13, 2009 Posted October 13, 2009 no javascript == no authentication cookies == login required. Doh! I forgot that one! Darn! Yes, it's a good idea! Check your JavaScript settings!
AKcoyote Posted October 13, 2009 Posted October 13, 2009 I forgot that one! That is why there are 2 technical admins here. Because we approach problems differently, usually one of us will be able to find a fix that works or at least determine the cause of the problem. MAINLYMINK: Please let us know if any of our suggestions help.
MAINLYMINK Posted October 13, 2009 Author Posted October 13, 2009 Thank you, Worker and AK -- will let you know soon whether I have, or fail to have, success...
JGalanos Posted October 18, 2009 Posted October 18, 2009 I had Gallery issues a while back. Took a few attempts but eventually resolved them. Hopefully you have resolved yours too!
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